Ironwood Marketing

We provide unique customer acquisition and retention programs.

Ironwood Marketing Concepts

Who We Are

At Ironwood Marketing Concepts, we invest in our team members first. We strongly believe that by cultivating their skillsets and providing every possible resource for their own personal development, our team as a whole is able to surpass the expectations of our clients, customers and business partners; thus allowing us to reach our goals together. For each of our clients, we have teams dedicated to three areas of focus-- sales and marketing, client and customer relations, and business development. Our client portfolio includes numerous leaders in the technology industry; ranging from electronics and MSO providers to renewable energy, home automation, transportation and more! As we continue to expand our market territory, we're excited to be able to offer our invaluable services to new clients as we embrace tomorrow.

Our Areas of Expertise

Customer Acquisitions

We bridge the gap between potential consumers and our clients’ advertising promotions and marketing promotions. We understand how to connect with the local market in-person to effectively acquire quality customers on behalf of our clients.

Client Relations

Advertising is the first approach of communicating our clients’ products and services to their targeted market and we take great pride in ensuring custom marketing strategies are properly executed across our retail partners to surpass our clients’ expectations.

Sales and Marketing

We specialize in a direct marketing approach within our retail partnerships. This method allows us to engage with shoppers face to face to create the optimal experience for our clients’ customers. We believe this in-person approach allows us to establish strong and positive associations with our clients’ brands.

Brand Management

With today’s technology, we found that most consumers are frustrated with the lack of human interaction available through automated phone systems and online chat support. Our customer service approach allows our clients’ customers to speak with us in-person to ensure they are getting the assistance they want. We engage with customers to create and maintain brand loyalty by providing superior customer service.

Customer Service

The frequency at which a customer chooses a particular brand over others, also known as a repeat customer. Customer Retention is determined primarily by the Marketing and Customer Service received by the individual.

Business Development

Growth is the primary focus for both our company and our clients’ market reach. We understand that in order to ensure the success of our continued expansion goals, we need to invest heavily in the development of our future leaders, who in turn allow us to manage more clients and new markets.

Meet Our Executive Team

Tyler Fritz

Director of Operations

Sosa Osaghae

Director of Marketing

My Le

Assistant Market Manager

100 Summit Drive
Burlington, MA 01803

hr@ironwoodmarketing.com

339-234-9534