We provide unique customer acquisition and retention programs.

Who We Are

At Ironwood Marketing Concepts, we invest in our team members first. We strongly believe that by cultivating their skillsets and providing every possible resource for their own personal development, our team as a whole is able to surpass the expectations of our clients, customers and business partners; thus allowing us to reach our goals together. For each of our clients, we have teams dedicated to three areas of focus-- sales and marketing, client and customer relations, and business development. Our client portfolio includes numerous leaders in the technology industry; ranging from electronics and MSO providers to renewable energy, home automation, transportation and more! As we continue to expand our market territory, we're excited to be able to offer our invaluable services to new clients as we embrace tomorrow.

Our Areas of Expertise

Customer Acquisitions

We bridge the gap between potential consumers and our clients’ advertising promotions and marketing promotions. We understand how to connect with the local market in-person to effectively acquire quality customers on behalf of our clients.

Client Relations

Advertising is the first approach of communicating our clients’ products and services to their targeted market and we take great pride in ensuring custom marketing strategies are properly executed across our retail partners to surpass our clients’ expectations.

Sales and Marketing

We specialize in a direct marketing approach within our retail partnerships. This method allows us to engage with shoppers face to face to create the optimal experience for our clients’ customers. We believe this in-person approach allows us to establish strong and positive associations with our clients’ brands.

Brand Management

With today’s technology, we found that most consumers are frustrated with the lack of human interaction available through automated phone systems and online chat support. Our customer service approach allows our clients’ customers to speak with us in-person to ensure they are getting the assistance they want. We engage with customers to create and maintain brand loyalty by providing superior customer service.

Customer Service

The frequency at which a customer chooses a particular brand over others, also known as a repeat customer. Customer Retention is determined primarily by the Marketing and Customer Service received by the individual.

Business Development

Growth is the primary focus for both our company and our clients’ market reach. We understand that in order to ensure the success of our continued expansion goals, we need to invest heavily in the development of our future leaders, who in turn allow us to manage more clients and new markets.

Meet Our Executive Team

team

Tyler Fritz

Director of Operations

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Sosa Osaghae

Director of Marketing

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My Le

Assistant Market Manager

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Take the Next Step in Your Career

IRONWOOD MARKETING CONCEPTS PROVIDES UNLIMITED ADVANCEMENT OPPORTUNITIES FOR EACH INDIVIDUAL WHO JOINS OUR TEAM. WE BELIEVE IN PROMOTION BASED ON MERIT, NOT SENIORITY. WE OFFER CONTINUOUS PAID TRAINING AND DEVELOPMENT TO PROPEL ONE'S CAREER AT HIS OR HER OWN PACE. WHETHER YOU'RE STARTING DOWN YOUR FIRST CAREER PATH OR YOU'RE READY TO MAKE A CHANGE, IRONWOOD MARKETING CONCEPTS' TRAINING PROGRAM IS THE PERFECT PLACE TO START. WE UNDERSTAND THAT SKILLS CAN BE TAUGHT TO THOSE WITH THE DESIRE TO LEARN AND AMBITION TO SUCCEED, SO WE OFFER PAID COMPREHENSIVE TRAINING AND MENTORING TO THOSE WHO WANT TO ADVANCE QUICKLY INTO A LEADERSHIP POSITION.

As an Entry Level Representative, one learns the fundamentals of our client portfolio. Representatives receive paid training for one or more assigned accounts for which a team is dedicated to that client's brand management and customer acquisition. While positively contributing to the team's productivity, representatives learn what it takes to effectively execute an in-store marketing campaign, intermediate brand management skills, as well as the various aspects of enhancing customer-client relations. Our representatives are the first line of contact for new and existing customers and one must posses a strong foundation in communication, interpersonal and customer service skills.

The Account Manager role is responsible for multiple in-store marketing campaigns for an assigned territory. The Account Manager will participate in the training and development of Representatives through our Award Winning system. Account Managers will also be cross-trained in business development to assist in conducting interviews, social media marketing, and/or financial reporting.

The Assistant Manager responsibilities turn more towards behind the scenes business operations. The Assistant Manager will learn how to process payroll, budgeting and financial reporting and analysis as well as how to efficiently manage the human resources and administrative department. The most important role of the Assistant Manager is the planning and execution of market expansion--our globally renowned clients are looking for us to grow into their massive footprint.

The Director's role encompasses managing the day to day operations of the business. The Director is responsible for managing multiple in-store marketing campaigns in a territory while enforcing compliance and excellence standards for all clients and business partners. The Director must master business process improvements and be able to analyze and forecast market trends to maximize the market share.
Apply To Join Our Team

What Our Team Members Love About Us

The District Burlington
1500 District Ave
Suite #1042
Burlington, MA 01803

careers@ironwoodmarketing.com

781-365-9571

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Whether you're a team member, client or business partner, we invite you to come early or stay later to check out our neighbors here in The District

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